Packages

Three doors. Exact scope. Published prices.

Every price is fixed, in Canadian dollars, with HST beside it. Start with the audit; each step pays toward the next.

Audit $999 → Map $1,999 → Launch or Build CAD + 13% HST

Audit price credited to the Map within 90 days. Map price credited for 90 days against Launch or Build. Workmanship covered for 90 days after delivery.

The credit ledger

What you pay, and where it goes next.

Two of these payments count toward the next step. Pay for the audit, and that $999 comes off the Map if you go on within 90 days. Pay for the Map, and that $1,999 comes off a Launch or a Build within 90 days. Launch and Build are fixed prices you choose after the Map, so there is no surprise number later. The warranty is something every build includes; it is not money credited anywhere.

1 · The audit$999CAD + 13% HST

Seven days to a written keep, cancel or change verdict on every subscription. Audit price credited to the Map within 90 days.

2 · The Map$1,999CAD + 13% HST

One session, a written operating manual, and the next 90 days in order. Map price credited for 90 days against Launch or Build.

3 · Launch$5,999 or $7,999CAD + 13% HST, each rung

A fixed price, chosen after the Map: a clear online front door in one of two rungs. The Map's price comes off it.

3 · Build$6,999 or $10,999CAD + 13% HST, each rung

A fixed price, chosen after the Map: one or two repeated jobs running in your own tools. The Map's price comes off it.

Workmanship covered for 90 days after delivery on Launch and Build. A warranty fix is not a credit: it never costs the buyer anything.

Start the $999 auditOr see the Map first

Not sure which door? The free 15-minute call names one, in writing, before you pay.

The three doors

Exact scope, published price.

Each door says what it fits, what you leave with, what your business has when it is done, and what it is not for. On a wide screen the rungs sit side by side so you can compare them line by line; on a phone they sit one under the other in the same order. Where a technical wording exists it is shown under the table.

Door 1

The Map

In one working session, we document one real process and leave you with a 90-day fix sequence. $1,999 + HST, credited for 90 days.

Best fit
The process needs to be understood before a build.
You leave with
A written manual and 90-day fix sequence.
Outcome
A written map of one real process, with the 90-day fix order agreed.
Not a fit if
You need implementation without first agreeing the scope.
Typical first workflow
Request → assignment → completion → invoice.

Door 2

Launch

One clear online front door with capture, booking, an approved-answer assistant, and a person for exceptions.

Delivery checkpoints

  1. Day 1: confirm the path and proof.
  2. Day 3: test the working path and exceptions.
  3. Day 5: review progress, handbook, and staff needs.

We recommend a rung only when the manual cost or lost revenue justifies it.

DetailRung 1$5,999CAD + 13% HSTRung 2$7,999CAD + 13% HST
What it isOne page with request capture, booking, one assistant that answers approved questions on the page (web chat, not voice) and sends exceptions to a person, and a staff walkthrough.A multi-page site, a starter knowledge base (a seed of approved answers, not the full Answer vault), and a staff walkthrough.
Best fitOne offer needs a clear online front door.Several offers need clear pages and a shared source of answers.
You leave withOne working page, tested booking and request paths, and operating instructions.Connected pages, a starter knowledge base, and staff instructions.
OutcomeOne page that captures, books and answers approved questions, with a person on the exceptions.Connected pages and a starter knowledge base staff can use, with a walkthrough.
Not a fit ifThe offer or the person responsible for replies is undecided.One page would cover the offer or nobody can maintain the information.
Typical first workflowCustomer question → approved answer or person → request → booking.Service page → approved information → request → booking.
Credit and warrantyThe Map is credited for 90 days. Workmanship is covered for 90 days after delivery. See what the warranty includes →The Map is credited for 90 days. Workmanship is covered for 90 days after delivery. See what the warranty includes →
Next stepBook a free 15-minute call →Book a free 15-minute call →

Door 3

Build

Choose a repeated office job. We connect it inside your tools, test it, document it, and hand it over.

Delivery checkpoints

  1. Day 1: confirm the path and proof.
  2. Day 3: test the working path and exceptions.
  3. Day 5: review progress, handbook, and staff needs.

We recommend a rung only when the manual cost or lost revenue justifies it.

DetailRung 1$6,999CAD + 13% HSTRung 2$10,999CAD + 13% HST
What it isAutomate one complete recurring process. We take one job your staff repeatedly handles by hand, for example lead intake → assignment → status update → invoicing, and make it run reliably across your existing tools. Includes testing, exception handling, documentation, staff handoff and two weeks of post-launch support. Difference from One agent: a Build is one full automation pattern across several tools with proof, a handbook and grant notes; One agent is one assistant in one area, with an operator guide and a two-week tail instead of a handbook.Two recurring processes, or one process plus an Answer vault: approved answers, in one place, that your tools and staff can use, inside your own tools.
Best fitOne recurring manual process has a clear owner and rules.Two connected jobs need automation, or one needs approved business knowledge.
You leave withOne working process, test evidence, documentation, and two weeks of support.The scoped processes or process and vault, test evidence, and handbook.
OutcomeOne repeating office job running inside your own tools, tested and handed over.Two connected jobs, or one job plus an Answer vault, running in your own tools.
Not a fit ifThe manual cost does not justify the build or the rules are undecided.One smaller process would address the problem.
Typical first workflowLead intake → assignment → status update → invoicing.Approved job details → assignment → completion → invoice and reminder.
Credit and warrantyThe Map is credited for 90 days. Workmanship is covered for 90 days after delivery. See what the warranty includes →The Map is credited for 90 days. Workmanship is covered for 90 days after delivery. See what the warranty includes →
Next stepBook a free 15-minute call →Book a free 15-minute call →

In plain terms: Choose a repeated office job. We connect it inside your tools, test it, document it, and hand it over.

In technical terms: A scoped workflow with triggers, rules, approvals, logs, exception alerts, and a manual fallback.

Software and API subscriptions remain in your name and are billed separately. We disclose them before you approve the scope. If a chosen tool sends data to a third-party model, its data path is named in that scope before approval.

  • Warranty fix, $0. Our workmanship, within 90 days of delivery or under Care. Bad workmanship never lands on the buyer.

    For the length of your warranty, you can phone or email us when something is not behaving and we will help you work through it. That includes walking you through a fix, checking a setting with you, or taking the problem back if it is ours. Warranty fixes never cost you anything. Care and Care Plus carry this help forward after the warranty ends.

  • Funding scope notes (In technical terms: Grant-ready notes), $0. Included in Map and Build. These are the scope notes a funding or grant application asks for, written so you can paste them in.

Care, after the warranty

Every build comes with a 90-day workmanship warranty, and during it you can phone or email us for help (see the warranty note above). Care is what comes after: we keep watching what we built, and the same help carries on month to month. See Care →

Care $297/mo CAD + 13% HST

  • We watch up to 2 workflows or agents we built for you.
  • Once a month we check everything we watch and send you a one-page report. Fixes up to 2 hours a month are included; beyond that it is $150 an hour, or move up a tier.
  • When you report a problem, we respond within 48 hours.
  • Warranty fixes never cost you anything.

Care Plus $597/mo CAD + 13% HST

  • We watch up to 5 workflows or agents we built for you; more than 5 is a private quote.
  • Once a month we check everything we watch and send you a one-page report. Fixes up to 5 hours a month are included; beyond that it is $150 an hour, or move up a tier.
  • Every three months we walk the process again with you and adjust it to how the business has changed.
  • When you report a problem, we respond within 24 hours as a priority.
  • Phone cover with voice answering runs on this tier only.

Not inside either tier: your software subscriptions, AI model accounts, phone numbers, call minutes and messages, which stay in your name and are billed to you directly; and new jobs, which are priced on their own as an Extra workflow or One agent. Both tiers run month to month; you can cancel any time and nothing is charged after the period you have already paid for.

Before the doors

Two smaller starts

Both are credited toward the Map. Neither needs a call first.

Audit

Subscription Audit

$999CAD + 13% HST

In seven days, you receive a keep / cancel / change decision for every subscription reviewed, report and review call included.

Best fit
Software costs and the surrounding work need review.
You leave with
Written decisions and a review call.
Not a fit if
You need implementation included in the audit.
Typical first workflow
Subscription list → review → written decisions.
See the audit

Course

Personal Assistant Course

$99CAD + 13% HST

A written setup course, starter vault and intake workflow. Credited toward the Map.

Best fit
You want to learn the setup yourself.
You leave with
Written lessons and starter materials.
Not a fit if
You want a service that implements the setup for you.
Typical first workflow
New note → approved intake → your vault.
See the course

On their own

Also available

Single items with a fixed price. Each one is scoped in writing before work starts. One call covers any of them.

AI agent
An AI agent is software set up for one job. It can use your tools, follow your rules, and hands anything unusual to a person. In practice, an agent is told: “handle this job within these rules; ask a person when needed.” It works the cases that fit the rules and stops for a person on the ones that do not.
Automation
An automation is a fixed rule: “when X happens, always do Y.” It does the same thing every time, with no judgment involved, for example, when a job is marked done, send the invoice. A Build and an Extra workflow deliver automations.

The difference: an automation always does the same thing; an agent works a whole job within limits you set and hands the unusual cases to a person.

ItemWhat you getWeek afterPrice
Hardware assessment

Before you buy a computer to run this kind of work in your shop, we check what the work actually needs and write it down: how much memory, storage and processing power it takes, and whether a machine in the shop is worth it at all. You get a short written answer you can act on.

If the answer is yes, the $499 comes off the price of Shop computer, specified and installed, the row below.

You have a written answer on whether a machine in the shop is worth buying, and what it would need.$499
CAD + 13% HST
Staff training

A half-day session, at your place or on video, where we walk your team through the workflow or agent we built for you. We go through the operator guide together, run real examples from your own work, and answer questions until everyone can use it without you in the room.

The people who use it were shown it, together, and can run it without you.$999
CAD + 13% HST
Rescue, diagnosis day

Something you rely on has stopped working: an automation someone else built, or one of ours after your software or a third-party tool changed. We spend one full day finding out exactly what broke and why, and we write it down for you. If the fix takes less than two hours, we do it that same day and it is included in the price. If it is bigger than that, you get a written quote for the repair based on what we found, so you decide with the facts in hand. Either way you leave the day knowing what happened and what it will cost to put right.

You know what broke, what we fixed on the day, and what anything bigger will cost, in writing.$1,499
CAD + 13% HST
Shop computer, specified and installed

A computer in your shop, chosen for the work you want it to do and set up so it runs. We write the specification and the parts list, hand it to a Canadian builder, coordinate delivery, set the machine up on site, check the drivers and firmware, run it for 24 hours to make sure it is stable, and give you a written acceptance record.

You buy the machine from the builder; their warranty, their invoice. This price is our labour only. The builder quotes the hardware separately, and if you paid for the Hardware assessment first, that $499 comes off this price.

If the work must stay inside the building, this machine is where Private local deployment runs.

A machine you can point at, not a cloud login you don't trust.$1,499
CAD + 13% HST
Permissions and risk review

A written review of what an AI agent can see and do in your business. You get a diagram of where your data flows, a list of who and what has access, the points where a person must approve before anything happens, a risk register (a list of every risk we found), and a list of fixes in the order that matters most.

This review is already included in Small team of agents and Private local deployment. On its own, it is for agents someone else built, or for businesses that handle regulated data.

You can see what each agent can touch, and who approves what.$1,999
CAD + 13% HST
Extra workflow

One more repeated job made automatic after a Build. It reuses the connections, logging and handbook from that Build, which is why it costs less than a Build rung.

It is not the team product. If you want one assistant working a whole area of the business, see One agent; if you want several agents handing work to each other, see Small team of agents.

One more repeated job runs inside the tools you already own.$2,499
CAD + 13% HST
Phone cover

When a call is missed, the caller gets a text back automatically, from the phone plan you already pay for. We set up the after-hours script, make urgent calls ring a real person, add your booking link, set up call transcripts, and place 30 test calls before we hand it over.

Voice answering is the add-on: an AI agent picks up the phone, gathers the caller’s details, gives only the answers you have approved, books the appointment, and passes anything unusual to a person. With voice the price is $4,499, and voice requires Care Plus so that someone is watching it month to month.

The phone number, call minutes, messages and AI model account are opened in your name at setup and billed to you directly; they are never part of Care.

Your software subscriptions, AI model accounts, phone numbers, call minutes, messages and any hardware stay in your name and are billed to you directly; they are not part of this price.

Calls that used to die at noon get a reply before the next stop.$2,499
CAD + 13% HST

Voice answering +$2,000

If you paid for the Map in the last 90 days, that $1,999 comes off this price.

Website

A website with its pages and scope agreed in writing before work starts. This price is for the pages only.

If you also want the site to capture requests, take bookings and answer questions, that is Launch, or add a Site assistant to this website.

A site you can send people to, with every page agreed in writing.$3,499
CAD + 13% HST
Site assistant

A chat window on the website you already have. It answers only from a set of up to 50 answers you have approved, records the visitor’s request or books them in, keeps a transcript of every conversation, and hands anything it cannot answer to a person. We run 25 test conversations before hand-over.

One extra channel, text message, WhatsApp or a social inbox, can be added for $999. A website plus a Site assistant costs the same as Launch rung 1, which includes both.

Your software subscriptions, AI model accounts, phone numbers, call minutes, messages and any hardware stay in your name and are billed to you directly; they are not part of this price.

Form-and-forget messages become booked requests or a clean handoff.$2,499
CAD + 13% HST

One extra channel (SMS, WhatsApp or social) +$999

If you paid for the Map in the last 90 days, that $1,999 comes off this price.

Private local deployment

If the work shouldn’t leave your building, we can run it on a computer in your shop, on open-weight models. Open-weight models are AI models you can download and run on your own machine, so a question does not have to be sent to an outside service to get an answer.

We set up one AI agent on one machine you own: the model, the services around it in their own sealed compartments, access by role, encrypted storage, a tested backup and restore, monitoring, and an acceptance test at the end. You also get a written list of anything that still leaves the building, email, telephony, software updates, and the fallback if the machine is down, so you know exactly what stays local and what does not.

The agent itself (One agent) and the machine (Shop computer, specified and installed) are priced separately. The Permissions and risk review is included. More than one machine, or regulated data, is a private quote.

Your software subscriptions, AI model accounts, phone numbers, call minutes, messages and any hardware stay in your name and are billed to you directly; they are not part of this price.

Work that shouldn’t leave the building stays in it, and you have the list of what still does.$3,999
CAD + 13% HST

If you paid for the Map in the last 90 days, that $1,999 comes off this price.

Answer vault

One approved source of answers for your business. We take up to 250 documents from up to three places, for example your shared drive, your website and your price sheets, clean them up, index them, and set who is allowed to see what. Every answer an agent gives from the vault shows which document it came from.

You name one person as the content owner, we give you a simple procedure for keeping it current, and we test it with 30 questions before hand-over. The vault is what every agent we build answers from; the Staff answer agent is how your staff ask it questions directly.

The same question stops getting three answers.$4,999
CAD + 13% HST

If you paid for the Map in the last 90 days, that $1,999 comes off this price.

Staff answer agent

Your staff ask a question in Teams, Slack or by text message and get an answer drawn only from your Answer vault, with the source document shown. If the answer is not in the vault, it says so instead of guessing.

The price shown is for the Answer vault and the Staff answer agent together, set up as one job. If you already have an approved knowledge source we can use, the agent on its own is $2,499.

Your software subscriptions, AI model accounts, phone numbers, call minutes, messages and any hardware stay in your name and are billed to you directly; they are not part of this price.

“What’s our after-hours rate?” stops pinging the owner.$7,498
CAD + 13% HST

Already have an approved knowledge source we can use? $2,499.

One agent

One AI assistant, set up for one area of your business, for example everything to do with new requests coming in, or everything to do with paperwork after a job. Within that area it can handle several related tasks, work inside one channel (say email, or text) and one system you already use, follow the rules you set, and pass anything unusual to a person. It is built for depth in one area, not for running the whole office. If you want intake, invoicing, customer service and social media covered at once, that is the Small team of agents, where three agents hand work to each other, see that package below →. Difference from Build rung 1: a Build is one full automation pattern across several tools with proof, a handbook and grant notes; One agent is one assistant in one area, with an operator guide and a two-week tail instead of a handbook, see Build →.

After hand-over and the two-week tail, Care can keep the agent watched month to month.

Examples of one area

  • Paperwork in: photos and PDFs become a job or a bill in your system.
  • Lead follow-up: email or text follow-up with the customer’s consent, up to five approved sequences, with opt-outs handled; the consent rules stay your responsibility.
  • Owner’s daily brief: one morning summary drawn from your own systems.
  • Review loop: asks the customer after a finished job, and routes a bad experience to you privately.

Your software subscriptions, AI model accounts, phone numbers, call minutes, messages and any hardware stay in your name and are billed to you directly; they are not part of this price.

That job stops living in the owner’s evening.$5,499
CAD + 13% HST

If you paid for the Map in the last 90 days, that $1,999 comes off this price.

Small team of agents

If one assistant is not enough, and you want intake, quotes, scheduling and invoicing handled together, this is the package.

Up to three AI agents that hand work to each other: for example one takes the request, one schedules the job, and one sends the invoice. They share one queue of work and one approved source of answers, can work across up to two channels (say email and text) and three of the systems you already use, and pass work between themselves with approval points wherever you want a person to sign off first. Every action is logged, and anything unusual goes to a person.

You get a handbook, 30 days of launch support after hand-over, and the Permissions and risk review included. More than three agents is a private quote. After launch support ends, Care keeps the team watched month to month.

Your software subscriptions, AI model accounts, phone numbers, call minutes, messages and any hardware stay in your name and are billed to you directly; they are not part of this price.

The three evening piles become one approval pass at 4:30.$11,999
CAD + 13% HST

If you paid for the Map in the last 90 days, that $1,999 comes off this price.

Get found

Search and answer tools

Two items for being found, apart from the operations table. The review is a written report; the build does the work the report asks for.

ItemWhat you getWeek afterPrice
Search and answer-engine visibility review

A written review of how your business shows up when someone searches on Google or asks an AI answer tool for a business like yours. We check what those tools can read about you, what is missing or wrong, and list the fixes in the order that matters most.

The review is a report, not the work itself. If you want the fixes done, the build in the next row includes this review.

You know what search and answer tools see, and what to fix first.$1,499
CAD + 13% HST
Get found by search and answer tools, build

Everything in the $1,499 review, plus the work it asks for: the pages, the structured data (the behind-the-scenes labels that tell search and answer tools what your business is, where it is and what it does), and the entity and citation work that lets Google and answer engines recognise your business and cite it as a source.

The shop exists when someone asks an answer engine for a plumber in Hamilton.$2,999
CAD + 13% HST

Video

Video

ItemWhat you getWeek afterPrice
Front Door VideoTwo versions of the same video: one tall (9:16) for Instagram Reels, Facebook Reels and YouTube Shorts, and one wide (16:9) for your website, your Google Business Profile and Facebook posts.Both are yours to post anywhere, as often as you like.$399+ HST
Monthly video plansKeep showing up with a new video, made the same way as the Front Door Video. Every video comes in both sizes, tall (9:16) and wide (16:9), with captions that work with the sound off, a music track, a clear closing line telling people how to reach you, and one round of changes.Billed at the start of each month. Two-month minimum, then month to month.From $349+ HST a month
Posting planA written plan for every video we make you: a title and description for each platform, the days and times most likely to reach your customers (based on research for your area and trade), which platform to post on first, and where the tall and wide versions go.You or your team copy and paste. We never need your passwords.$99+ HST a month

$49 + HST with a single Front Door Video

Filmed commercialsA filmed commercial puts your business in that same league: real cameras, real locations, and a crew who does this for a living.We produce the commercial, and you are the executive producer: you approve the idea, the script and the final cut.Custom quote after a free call
Book a free fit call